Privacy policy
Effective Date: June 30, 2024
Swsne is committed to protecting the privacy rights of users of its website operated under URL www.swsne.com (the “Site”). This Privacy Policy describes the types of information that we collect from you, how we collect this information, and what we do with it after we collect it.
By using the Site, or by providing your information to us, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy and our Terms of Use. If you don’t agree with this Privacy Policy, don’t use this Site.
We reserve the right to modify this Privacy Policy at any time, so please check back and review it frequently. If we make material or significant changes to this policy, we’ll notify you here, by email, or by means of a notice on the homepage of the Site. Your continued use of our Site will indicate your acceptance of all changes to our Privacy Policy. Party on.
Collection of Information
Heads up: we may receive and store any information that you voluntarily provide to us whenever you enter information on our Site, complete one of our online forms or questionnaires, make a purchase on the Site, and/or provide information to us in any other way. Ex: when we collect your email address when you sign up for an email newsletter. The types of other information collected may include: your IP address, browser information, username, password, time zone, favorite ice cream, and any other information necessary for us to provide our services. We will also collect things like your full name, gender, physical address, phone number(s), credit card and/or other payment information and all of this type of information is collectively called “Personal Information.”
Swsne will use some of your information and/or Personal Information collected online to process and fulfill your order. You can, of course, choose not to provide us with certain information and/or Personal Information, however that may make you unable to take advantage of many of the features of this Site and that would be a bummer. The information and/or Personal Information you provide may be used for things like responding to your requests for certain products and services, customizing our advertising and content, and communicating with you about specials, sales, and new products.
Something else worth noting: we maintain a record of your purchase history, product interests, and whatever other membership details might enable us to improve your shopping experience. While you are not required to submit any information and/or Personal Information to our Site, without providing the requested information and/or Personal Information, you may be unable to access certain features of our Site—including placing an order, or logging into any other Swsne related services.
Social Platforms
When you use Facebook, Pinterest, LinkedIn, Twitter, and Instagram—as well as other Site connection methods—we may utilize your personal data to better your Swsne experience. We take your privacy seriously and abide by all Facebook, Pinterest, LinkedIn, Twitter, and Instagram terms, policies, and agreements. Please note that if you choose to share our Site through social media, your personal data (such as your name and the fact that you are interested in Swsne) will also be visible to all the visitors of your personal webpage on such social media sites, depending on your account settings. When using such social media websites only the terms and conditions (including the applicable privacy policy) of the social media website apply. Swsne is not responsible for the processing of Personal Information or the terms and conditions and privacy policy of such social media websites, that’s outside our jurisdiction. Our Privacy Policy and Terms of Use are therefore not applicable to the use of such websites.
Cookies and Usage Data
Like many websites, Swsne’s Site utilizes “cookies” to maintain a record of your visits to the Site and your use of our services. This way we can check out usage patterns and improve our services. The technologies we use to keep an eye on Site activity may, among others, include cookies. A cookie is a small, sweet dessert cake and is typically round, flat and baked, but that’s not what we are talking about. We are referring to a “cookie”, a small, inedible, text file that is transferred by a web server and stored on the hard drive of your computer or mobile device. It can only be read by the server that sent it to you. This information does not identify you personally and you remain anonymous unless you have otherwise provided Swsne with Personal Information. We will automatically be able to collect information about things you do on the Site such as the searches you conduct, the links you click, and the pages you visit. Note: if you choose to disable your cookies, your user experience may be limited and some functions of the Site may not work properly. If the Site allows you to create an account, when you sign in to such account we may record your user ID and the name on the account in your cookie file on your computer. We may also record your password in this cookie file if you indicate you want your password saved for automatic sign in. We also may allow third party providers to serve cookies from the Site to allow them to assist us in things like analysis of the Site and its effectiveness, as well as the Site’s content and advertising. Usernames, passwords, and other member account-related data stored in such cookies will be encrypted. These third-party companies may employ cookies and web beacons to measure advertising effectiveness (such as which web pages of the Site are visited or what products are purchased and in what amount). We may also keep log files that contain IP addresses—so we can monitor traffic on the Site, report aggregate information to our advertisers, if any, and troubleshoot any technical problems. If we face abuse of our Site, we will also use IP addresses to personally identify you to enforce the terms of this policy and we may block certain IP addresses if and as needed.
Access to Provided Information/Personal Information
Swsne allows you to view, and in certain situations edit, the information and Personal Information that we store about you (such as listed below). Instructions on how to do this can be found here.
Name
Account and user profile information
Credit card and/or other payment information
User e-mail address
User mobile phone number
Username and password
User preferences
Billing, shipping and return address information
*Psst: this list will change as the Site changes.
Use of Information
Upon Swsne’s collection of your information and Personal Information, Swsne may use such information and Personal Information internally, separately, or in combination with pre-existing information, for the following purposes, among others:
To fulfill requests for products
To provide you with our offerings, promotions, and ads
To contact you in regards to fulfillment of purchases
To contact you in other necessary cases (to respond to any communications that you may have had with us such as a customer service response) or to address Site issues
To protect the security of the Site and the business
To develop, enhance, market, sell or otherwise provide information, products or services
To establish and conduct commercial relationships, including to process purchases or other transactions and to conduct or administer other transactions that you may engage in with Swsne including at the stores, on or through the Site
To manage your online account(s) and send you technical notices, updates, security alerts, and support and administrative messages
To personalize your online experience and provide content and/or features that match your profile and interests
To become friends
To enforce Swsne’s Terms of Use or compliance with this Privacy Policy
To detect and protect Swsne and other third parties against error, negligence, breach of contract, fraud, theft and other illegal activity, and to audit compliance with Swsne policies and contractual obligations
As permitted by, and to comply with, any legal or regulatory requirements or provisions
For any other purpose to which you consent
Disclosure of Information to Third Parties
Swsne may disclose your Personal Information to its subsidiaries or affiliates and to third parties whom Swsne hires to provide services on Swsne’s behalf, including, but not limited to, support services, website services, delivering promotional materials, contests, sweepstakes and other promotions, and answering customer questions about Swsne’s products and services. Swsne will only provide those third parties with the Personal Information they need to deliver the services to Swsne and/or on Swsne’s behalf. You also consent to Swsne disclosing your Personal Information to legal, financial, insurance, or other advisors in connection with such business transaction or management of all or part of Swsne’s business or operations; as consented to by you from time to time, including to fulfill any other purposes that are identified when the Personal Information is collected; or as otherwise permitted or required by law. We may also share aggregated or de-identified information with third parties which cannot be used to directly identify you. We may also share your information and Personal Information with third-party vendors who may combine your information and Personal Information with their own records and records available from other services and may use your information and Personal Information for their own direct marketing purposes and for other third-party marketers. Certain of these vendors may resell information or Personal Information about you.
Security
Your Swsne account Personal Information is protected by a password for your privacy and security. Please ensure there is no unauthorized access to your account and Personal Information by selecting and protecting your password appropriately (don’t make your password “Password”) and by limiting access to your computer and browser by signing off after you have finished accessing your account. Y’know, normal, safe internet habits.
Swsne endeavors to protect user information to ensure our users account information is kept private. Your Personal Information is treated as strictly confidential and our Site maintains appropriate administrative, technical and physical safeguards and security measures to protect the Personal Information you provide on this Site against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use and any other unlawful forms of processing. To this purpose, Swsne uses customary security techniques including secure servers, firewalls and encryptions, as well as physical safeguard of the locations where the data are stored. However, Swsne cannot guarantee the security of user account information. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.
Children
Swsne recognizes the privacy interests of children and Swsne encourages parents and guardians to take an active role in their children's online activities and interests. This Site is not intended for children under the age of 18 and does not knowingly collect personal information from children under the age of 18. If we become aware that a child under the age of 18 has provided us with Personal Information, we will delete all such Personal Information.
Third Party Websites
From time to time, Swsne may contain links to third party websites. These other websites are not under Swsne's control, and such links do not constitute an endorsement by Swsne of those other websites or their services offered. We request you review the privacy information for any site you choose to access from our Site, as the privacy and security practices of websites linked to or from the Swsne Site is not covered by this Privacy Policy, and Swsne is not responsible for the terms and conditions, privacy, or security practices or the content of such websites.
International Data Transfers
The Site is operated and maintained within the United States. If you are visiting the Site from outside of the United States, you should be aware that your data will be transferred to and processed under the laws of the United States, which may not have the same data protection laws as the country in which you are located. By visiting the Site, you consent to the processing and transfer of your data as set out in this Privacy Policy in the United States and subject to the laws of the United States. If you don’t consent to having your information used in accordance with this Privacy Policy, you may not access the Site.
Online Account Information
You may update, correct or delete your online account information at any time by logging into your account and navigating to the "My Account" page or by contacting us at ceo@swsne.com. You can also contact us if you wish to deactivate your online account, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.
Promotional Communications
You can opt out of receiving promotional emails and/or text communications from us at any time by following the instructions provided in those communications or by contacting us at ceo@swsne.com.
Please note that even if you opt out of receiving promotional communications, we may continue to send you non-promotional emails, such as those about your account or our ongoing business relations.
Text Marketing & Notifications
We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.
Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.
Remarketing
We may use third party technologies to remarket our services based on your behavior while using the Site. Note that only non-personally identifiable information is used in this process. This means that depending which pages you visit on the Site, your browser can become part of an audience, thus be exposed to our ads though third-party ad networks (including Google) across the Internet. You can opt out of being included in remarketing by visiting the Network Advertising Initiative opt-out page. If you agree to receive promotional offers, we will provide your name and email address to our partners so that they can send you such promotions.
Business Transitions
In the event Swsne goes through a business transition, such as a merger, acquisition by another company, or sale of a portion of its assets, your information, including your Personal Information will, in most instances, be part of the assets transferred.
Changes to Policy
Swsne may modify, change, add or remove portions of this Privacy Policy from time to time. Use of information Swsne collects is subject to the Privacy Policy in effect at the time such information is used. Swsne will obtain the necessary consents required under applicable privacy laws if it seeks to collect, use, or disclose your Personal Information for purposes other than those to which consent has been obtained unless otherwise required or permitted by law. Users are bound by any changes to the Privacy Policy when he or she uses the Site after such changes have been first posted.
Opt Out Election
To opt out of receiving future communications from Swsne or to request that Swsne not share your information or Personal Information with certain unaffiliated third parties, just follow the instructions in the email or send us an email to ceo@swsne.com. Please note that Swsne may still share your information and Personal Information with its affiliates and service providers.
Contact Us
If you have any questions about this Privacy Policy, please give us a shout at: ceo@swsne.com.
Swsne is committed to protecting the privacy rights of users of its website operated under URL www.swsne.com (the “Site”). This Privacy Policy describes the types of information that we collect from you, how we collect this information, and what we do with it after we collect it.
By using the Site, or by providing your information to us, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy and our Terms of Use. If you don’t agree with this Privacy Policy, don’t use this Site.
We reserve the right to modify this Privacy Policy at any time, so please check back and review it frequently. If we make material or significant changes to this policy, we’ll notify you here, by email, or by means of a notice on the homepage of the Site. Your continued use of our Site will indicate your acceptance of all changes to our Privacy Policy. Party on.
Collection of Information
Heads up: we may receive and store any information that you voluntarily provide to us whenever you enter information on our Site, complete one of our online forms or questionnaires, make a purchase on the Site, and/or provide information to us in any other way. Ex: when we collect your email address when you sign up for an email newsletter. The types of other information collected may include: your IP address, browser information, username, password, time zone, favorite ice cream, and any other information necessary for us to provide our services. We will also collect things like your full name, gender, physical address, phone number(s), credit card and/or other payment information and all of this type of information is collectively called “Personal Information.”
Swsne will use some of your information and/or Personal Information collected online to process and fulfill your order. You can, of course, choose not to provide us with certain information and/or Personal Information, however that may make you unable to take advantage of many of the features of this Site and that would be a bummer. The information and/or Personal Information you provide may be used for things like responding to your requests for certain products and services, customizing our advertising and content, and communicating with you about specials, sales, and new products.
Something else worth noting: we maintain a record of your purchase history, product interests, and whatever other membership details might enable us to improve your shopping experience. While you are not required to submit any information and/or Personal Information to our Site, without providing the requested information and/or Personal Information, you may be unable to access certain features of our Site—including placing an order, or logging into any other Swsne related services.
Social Platforms
When you use Facebook, Pinterest, LinkedIn, Twitter, and Instagram—as well as other Site connection methods—we may utilize your personal data to better your Swsne experience. We take your privacy seriously and abide by all Facebook, Pinterest, LinkedIn, Twitter, and Instagram terms, policies, and agreements. Please note that if you choose to share our Site through social media, your personal data (such as your name and the fact that you are interested in Swsne) will also be visible to all the visitors of your personal webpage on such social media sites, depending on your account settings. When using such social media websites only the terms and conditions (including the applicable privacy policy) of the social media website apply. Swsne is not responsible for the processing of Personal Information or the terms and conditions and privacy policy of such social media websites, that’s outside our jurisdiction. Our Privacy Policy and Terms of Use are therefore not applicable to the use of such websites.
Cookies and Usage Data
Like many websites, Swsne’s Site utilizes “cookies” to maintain a record of your visits to the Site and your use of our services. This way we can check out usage patterns and improve our services. The technologies we use to keep an eye on Site activity may, among others, include cookies. A cookie is a small, sweet dessert cake and is typically round, flat and baked, but that’s not what we are talking about. We are referring to a “cookie”, a small, inedible, text file that is transferred by a web server and stored on the hard drive of your computer or mobile device. It can only be read by the server that sent it to you. This information does not identify you personally and you remain anonymous unless you have otherwise provided Swsne with Personal Information. We will automatically be able to collect information about things you do on the Site such as the searches you conduct, the links you click, and the pages you visit. Note: if you choose to disable your cookies, your user experience may be limited and some functions of the Site may not work properly. If the Site allows you to create an account, when you sign in to such account we may record your user ID and the name on the account in your cookie file on your computer. We may also record your password in this cookie file if you indicate you want your password saved for automatic sign in. We also may allow third party providers to serve cookies from the Site to allow them to assist us in things like analysis of the Site and its effectiveness, as well as the Site’s content and advertising. Usernames, passwords, and other member account-related data stored in such cookies will be encrypted. These third-party companies may employ cookies and web beacons to measure advertising effectiveness (such as which web pages of the Site are visited or what products are purchased and in what amount). We may also keep log files that contain IP addresses—so we can monitor traffic on the Site, report aggregate information to our advertisers, if any, and troubleshoot any technical problems. If we face abuse of our Site, we will also use IP addresses to personally identify you to enforce the terms of this policy and we may block certain IP addresses if and as needed.
Access to Provided Information/Personal Information
Swsne allows you to view, and in certain situations edit, the information and Personal Information that we store about you (such as listed below). Instructions on how to do this can be found here.
Name
Account and user profile information
Credit card and/or other payment information
User e-mail address
User mobile phone number
Username and password
User preferences
Billing, shipping and return address information
*Psst: this list will change as the Site changes.
Use of Information
Upon Swsne’s collection of your information and Personal Information, Swsne may use such information and Personal Information internally, separately, or in combination with pre-existing information, for the following purposes, among others:
To fulfill requests for products
To provide you with our offerings, promotions, and ads
To contact you in regards to fulfillment of purchases
To contact you in other necessary cases (to respond to any communications that you may have had with us such as a customer service response) or to address Site issues
To protect the security of the Site and the business
To develop, enhance, market, sell or otherwise provide information, products or services
To establish and conduct commercial relationships, including to process purchases or other transactions and to conduct or administer other transactions that you may engage in with Swsne including at the stores, on or through the Site
To manage your online account(s) and send you technical notices, updates, security alerts, and support and administrative messages
To personalize your online experience and provide content and/or features that match your profile and interests
To become friends
To enforce Swsne’s Terms of Use or compliance with this Privacy Policy
To detect and protect Swsne and other third parties against error, negligence, breach of contract, fraud, theft and other illegal activity, and to audit compliance with Swsne policies and contractual obligations
As permitted by, and to comply with, any legal or regulatory requirements or provisions
For any other purpose to which you consent
Disclosure of Information to Third Parties
Swsne may disclose your Personal Information to its subsidiaries or affiliates and to third parties whom Swsne hires to provide services on Swsne’s behalf, including, but not limited to, support services, website services, delivering promotional materials, contests, sweepstakes and other promotions, and answering customer questions about Swsne’s products and services. Swsne will only provide those third parties with the Personal Information they need to deliver the services to Swsne and/or on Swsne’s behalf. You also consent to Swsne disclosing your Personal Information to legal, financial, insurance, or other advisors in connection with such business transaction or management of all or part of Swsne’s business or operations; as consented to by you from time to time, including to fulfill any other purposes that are identified when the Personal Information is collected; or as otherwise permitted or required by law. We may also share aggregated or de-identified information with third parties which cannot be used to directly identify you. We may also share your information and Personal Information with third-party vendors who may combine your information and Personal Information with their own records and records available from other services and may use your information and Personal Information for their own direct marketing purposes and for other third-party marketers. Certain of these vendors may resell information or Personal Information about you.
Security
Your Swsne account Personal Information is protected by a password for your privacy and security. Please ensure there is no unauthorized access to your account and Personal Information by selecting and protecting your password appropriately (don’t make your password “Password”) and by limiting access to your computer and browser by signing off after you have finished accessing your account. Y’know, normal, safe internet habits.
Swsne endeavors to protect user information to ensure our users account information is kept private. Your Personal Information is treated as strictly confidential and our Site maintains appropriate administrative, technical and physical safeguards and security measures to protect the Personal Information you provide on this Site against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use and any other unlawful forms of processing. To this purpose, Swsne uses customary security techniques including secure servers, firewalls and encryptions, as well as physical safeguard of the locations where the data are stored. However, Swsne cannot guarantee the security of user account information. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.
Children
Swsne recognizes the privacy interests of children and Swsne encourages parents and guardians to take an active role in their children's online activities and interests. This Site is not intended for children under the age of 18 and does not knowingly collect personal information from children under the age of 18. If we become aware that a child under the age of 18 has provided us with Personal Information, we will delete all such Personal Information.
Third Party Websites
From time to time, Swsne may contain links to third party websites. These other websites are not under Swsne's control, and such links do not constitute an endorsement by Swsne of those other websites or their services offered. We request you review the privacy information for any site you choose to access from our Site, as the privacy and security practices of websites linked to or from the Swsne Site is not covered by this Privacy Policy, and Swsne is not responsible for the terms and conditions, privacy, or security practices or the content of such websites.
International Data Transfers
The Site is operated and maintained within the United States. If you are visiting the Site from outside of the United States, you should be aware that your data will be transferred to and processed under the laws of the United States, which may not have the same data protection laws as the country in which you are located. By visiting the Site, you consent to the processing and transfer of your data as set out in this Privacy Policy in the United States and subject to the laws of the United States. If you don’t consent to having your information used in accordance with this Privacy Policy, you may not access the Site.
Online Account Information
You may update, correct or delete your online account information at any time by logging into your account and navigating to the "My Account" page or by contacting us at ceo@swsne.com. You can also contact us if you wish to deactivate your online account, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.
Promotional Communications
You can opt out of receiving promotional emails and/or text communications from us at any time by following the instructions provided in those communications or by contacting us at ceo@swsne.com.
Please note that even if you opt out of receiving promotional communications, we may continue to send you non-promotional emails, such as those about your account or our ongoing business relations.
Text Marketing & Notifications
We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.
Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.
Remarketing
We may use third party technologies to remarket our services based on your behavior while using the Site. Note that only non-personally identifiable information is used in this process. This means that depending which pages you visit on the Site, your browser can become part of an audience, thus be exposed to our ads though third-party ad networks (including Google) across the Internet. You can opt out of being included in remarketing by visiting the Network Advertising Initiative opt-out page. If you agree to receive promotional offers, we will provide your name and email address to our partners so that they can send you such promotions.
Business Transitions
In the event Swsne goes through a business transition, such as a merger, acquisition by another company, or sale of a portion of its assets, your information, including your Personal Information will, in most instances, be part of the assets transferred.
Changes to Policy
Swsne may modify, change, add or remove portions of this Privacy Policy from time to time. Use of information Swsne collects is subject to the Privacy Policy in effect at the time such information is used. Swsne will obtain the necessary consents required under applicable privacy laws if it seeks to collect, use, or disclose your Personal Information for purposes other than those to which consent has been obtained unless otherwise required or permitted by law. Users are bound by any changes to the Privacy Policy when he or she uses the Site after such changes have been first posted.
Opt Out Election
To opt out of receiving future communications from Swsne or to request that Swsne not share your information or Personal Information with certain unaffiliated third parties, just follow the instructions in the email or send us an email to ceo@swsne.com. Please note that Swsne may still share your information and Personal Information with its affiliates and service providers.
Contact Us
If you have any questions about this Privacy Policy, please give us a shout at: ceo@swsne.com.